Get the field service software solution that’s built on the world’s #1 platform for service.

Easily manage all the challenges of today’s mobile operations with Field Service Lightning, the onsite support solution from the leader in customer service. 
 

Deliver better onsite support with Field Service Lightning.

 

Our field service software helps you:

  • Resolve field service calls faster
  • Boost employee productivity in the field
  • Automate appointment scheduling 
  • Manage agents, dispatchers, and techs
  • Get real-time visibility into all operations
  • Optimise mobile workforce allocation
  • Keep customers updated at every step

Salesforce is named as a Challenger in the 2019 Gartner Magic Quadrant for Field Service Management.

 

Deliver better service everywhere — from the field to the contact center — using the Lightning Platform.

 
CUSTOMER SUCCESS SPOTLIGHT
 
 

Thanks to our partnership with Salesforce, we are now able to guarantee a high level of systems availability to our customers.”

- MATTEO RACCANELLI, CUSTOMER SERVICE DIRECTOR
 
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner Magic Quadrant for Field Service Management, Jim Robinson, Michael Maoz, Jason Wong, 27 September 2017. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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