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Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
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Customer Story
Uber lifts email conversion rates by 60% and delivers 83% faster ad sales as an Agentic Enterprise
Uber uses Salesforce Agentforce to boost onboarding conversions 3X and process RFPs 83% faster, turning leads and proposals into revenue more efficiently.
Customer Story
Uber lifts their lead conversion rate by 60% with agentic outreach
Learn how Uber boosts Uber for Business conversions 3X with Agentforce, using an AI agent to engage near 100% of leads, answer questions, and autonomously follow up.
Customer Story
Uber’s ad sellers will be 83% faster with agentic RFP intake and processing
See how Uber speeds ad sales with Agentforce, turning 20-page RFPs into opportunities in minutes and cutting processing time by 83%.
Customer Story
Northern Trains will make travel more accessible with Agentforce’s help.
Agentforce will power 5,000 chats yearly with instant travel info and assist requests.
Customer Story
ENGIE lights the way in energy service with Agentforce's instant answers.
AI agents handle FAQs on demand and streamline onboarding with in-app contract activation guidance.
Customer Story
How Crocs built a retail superagent with Agentforce
Learn how Crocs partnered with Rosetree and Salesforce to build Rivet, a retail superagent designed to scale across shopping, service, and voice.
Customer Story
Crocs guides shoppers from discovery to support with Agentforce
See how Crocs uses Agentforce to deliver conversational shopping and customer support, helping shoppers find products, resolve issues, and buy with confidence.
Customer Story
Crocs boosts digital sales with the #1 Agentic CRM
Crocs uses Commerce Cloud and Marketing Cloud to connect every customer interaction, powering more relevant journeys and digital growth.
Customer Story
Learn about Sweet Potato Tec’s ‘million-dollar’ agent
How one company uses Agentforce to target the hottest leads
Customer Story
How FIFA kept the FIFA World Cup 2026™ workforce connected with Slack
See how FIFA used Slack to coordinate tournament operations during the World Cup 2026 and is expanding workforce management for the Women’s World Cup 2027.
Customer Story
FIFA World Cup 2026™ media access made easier with Agentforce
FIFA uses Agentforce to automate media accreditation, answer journalists’ questions 24/7, and lay the foundation for personalised fan experiences.
Customer Story
FIFA brings unforgettable FIFA World Cup 2026™ moments to life with Agentforce and Slack.
Learn how FIFA runs world football on Salesforce with Agentforce, Slack, and Data 360 connecting teams, fans, and tournament operations.
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