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Shopping Insights HQ

We’ve got the holidays all wrapped up.

They came, they saw, they shopped! Dive into the data on how over 1.5 billion global customers spent during the retail’s biggest moment of 2025. Explore the information and insights you need to develop the hottest customer experiences.

A graph and a shopping cart.

Explore more trends at the Quarterly Shopping Index.

Go deep in what’s driving everyday shopping behaviour.

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See how Agentforce helps retailers fill carts and free up time.

Autonomously share campaign insights, proactively manage customer outreach, and resolve service cases faster.

Discover more shopping trends.

Salesforce's 2025 Holiday Predictions
Guide

Salesforce's 2025 Holiday Predictions

Explore the latest holiday shopping trends and insights from Salesforce’s Shopping Index.

How AI Search Is Changing Holiday SEO – And What Retailers Can Do About It
Report

How AI Search Is Changing Holiday SEO – And What Retailers Can Do About It

Guide to optimising ecommerce and marketplace SEO for AI and LLM-powered discovery

The 2025 Retail Holiday Planning Guide
Guide

The 2025 Retail Holiday Planning Guide

Explore smarter product recommendations, happier shoppers, and a little help from AI.

How to Prepare Your Ecommerce Site for the Holidays
Guide

How to Prepare Your Ecommerce Site for the Holidays

Plan for the peak shopping surge with practical tips and advice from experts.