Let’s build the government of the future together

Salesforce is the platform that helps the Public Sector transform its engagements - giving public servants a 360-degree view of citizens, stakeholders and partners. We help public services quickly evolve in a modular way by streamlining services, increasing efficiencies, and supporting innovation.

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SALESFORCE FOR THE PUBLIC SECTOR

Get a scalable, flexible, and secure platform with apps and services designed to meet your needs.

With Salesforce, you can rapidly transform the way you deliver services through solutions, and products that flex and scale to meet every need.

Implement immediately and see time to value and mission impact in days, not years

Get a significant return on investment, with research showing 169%* of total economic impact for case management solutions

Deliver an improved level of service to create satisfaction and build trust in government

Innovate to give employees the power of the latest applications, tools, insights, and capabilities

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* Source: A 2020 commissioned study conducted by Forrester Consulting on behalf of Salesforce.

FEATURED APPLICATION: EMERGENCY RESPONSE MANAGEMENT

Prepare for the future with tools to help report, track, and coordinate emergency communications.

Reimagine emergency response with an agile platform that enables better response and recovery.

Track readiness across organisations and facilities

Capture information critical to each stage of the response

Scale your call, web, chat, and text response systems

Manage initial and long-term procedures

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PUBLIC SECTOR CASE STUDIES

See how Salesforce has helped Public Sector organisations

District council goes digital with Salesforce

Customer Story

Tandridge District Council digitises public services with Salesforce.

DVLA is on the road to success with Salesforce

Customer Story

DVLA boosts staff engagement and customer satisfaction with contact centre transformation.

The State of Rhode Island is a Trailblazer

Customer Story

The State of Rhode Island deploys a COVID-19 testing and contact tracing system in just 1 month.

State of Rhode Island

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From regulatory oversight, social services, contact centers, emergency response, and much more, our secure and compliant platform increases the effectiveness of organizations in any sector — all without disrupting the mission.

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Salesforce Virtual Events

Join us for virtual demonstrations and live events that focus on thought leadership and solutions for government agencies and the public sector.

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Salesforce Virtual Events

Join us for virtual demonstrations and live events that focus on thought leadership and solutions for government agencies and the public sector.

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Like to learn more?

We’ll connect you to a public sector solutions expert who can help you learn more about Salesforce products and capabilities.

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Accelerate your response capabilities on a trusted, scalable, innovative, and connected platform.

Implement solutions in days to see immediate mission impact. With our agile platform, you can:

Track readiness for any facility

Capture information critical to quarantine efforts

Scale your call, web, chat, and text response systems

Manage initial and long-term patient care

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Federal Civilian

Innovate faster and transform mission delivery to better meet the demands of constituents. Salesforce’s FedRAMP-authorized solutions help to rationalize workflows, improve operational efficiency, and deliver vital services faster.

State & Local

Respond more efficiently in times of crisis and provide the kind of responsive service and transparency constituents expect. Salesforce tools provide you with user-centered technology that can improve citizen-government interactions.

Aerospace

Get business development and marketing working together smoothly with synchronized manufacturing, product management, and program delivery. Meet your customers’ specific operations, maintenance, and field service needs.

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Government Contractors

Ensure all your operating divisions and business units have access to the customer information, operational and financial information, and analytical insights needed to better serve your government customers.

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Defense Agencies

Modernize and transform your organization to better maintain mission readiness. Automate business processes and make data-driven decisions with on-demand analytics. From delivering apps fast to enhancing large, integrated systems, the Customer 360 Platform enables personnel success.

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The Customer 360 Platform: secure, compliant, and designed to fit your mission.

Trusted

Salesforce is built on the value of trust. We apply that to everything we do. We’ve continually earned the industry’s top compliance standards, including FedRAMP, DoD IL2/4, SOC, HIPPA, and more.

Innovative

Invest in a customizable platform that features metadata-driven architecture, annual updates, customer-inspired enhancements and compatibility with mobile, social, and AI.

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Agile

Launch the platform quickly with no hardware or software to install or code to write. Over 150,000 customers have already benefited from our multitenant cloud, agile day-one deployment, and scalability.

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Connected

Access any internal or external system from any device. Work with millions of developers and partners. Build AI right into the platform with Salesforce Einstein.

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