Welcome to our new connected government.

 

Experience government in a whole new way with Salesforce.

 

Connect everything.

Connect citizens and agencies for the 21st century. A truly connected government is citizen-centric and builds connections between citizens, employees, governments and services. Salesforce helps government organisations to manage citizen interactions through any channel.

Innovate experiences

People now expect private sector service from the public sector, and this includes employees within government too. To meet these new expectations, Salesforce provide systems on a single operational platform so that all employees have the right data and the right tools to be productive, effective and engaged.
 

Deploy solutions in the cloud.

When everyone has access to the right tools and information, it’s easy for government to collaborate and work more efficiently to implement solutions. Salesforce helped DVLA to manage all customer interactions more efficiently through their contact centre - this improved DVLA's Civil Service People Survey engagement score from 66% to 73%, and staff tooling increased from 76% to 92%. These are among some of the highest in UK government.
Get in touch to find out how Salesforce can help to drive innovation within your government organisation.
 

CUSTOMER SUCCESS STORY

 
 

With Salesforce, we can empower and engage our advisors to deliver a better and faster response to millions of drivers and vehicle owners across Great Britain.”

TONY ACKROYD | DIRECTOR OF OPERATIONS AND CUSTOMER SERVICES
 

Discover all the ways companies succeed with Salesforce.

 

Customer Story

Customer Story

Salesforce has solutions designed to fit your mission.

Contact us to talk about solutions from the Salesforce Government Cloud. We’ll help you set up a strategy to start connecting people and streamlining processes like never before.