Built in just four days, the mobile cloud computing solution shortens patient application processing time from a day or more to just two hours
SAN FRANCISCO - May 26, 2009 - Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced that RehabCare Group, Inc. [NYSE: RHB] has used the Force.com platform to build a custom healthcare application to run on its staff's Apple iPhones. Built in just four days, the application is designed to enable RehabCare staff to dramatically shorten the time it takes to process patient prescreens from as many as 18 hours to less than sixty minutes.
RehabCare Group, Inc. is one of the 59,300 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of April 30, 2009. Revenue and subscribers will be recognized as the service is delivered.
"We have a multiple-step screening process that helps ensure we match our services to our patients' needs. Unfortunately this process was taking too much time and was impacting our ability to admit patients quickly," said Dick Escue, chief information officer at RehabCare. "Using Force.com, we were able to design and build a solution to fit our exact needs in just a matter of days. If we had tried this with .Net, we would have faced at least three months of development time."
RehabCare's patient screening process involved completing an evaluation form that was filled out manually by employees in the field. The evaluations were then passed to a program director for review and, finally, to a medical director for approval.
With the Force.com platform, RehabCare is able to replace this manual process with an automated system run on employees' iPhones, thereby significantly increasing its efficiency and meeting its goal of providing a patient admission decision within an hour. Controls put in place on the Force.com platform help ensure the protection of patient health information and reduce concerns around unauthorized access to the information.
"In times like these, it's more important than ever before to ensure our investments in technology directly support our business goals. The Force.com platform proved to be an ideal way to cost-effectively design and deploy an application that improves our patient evaluation process, which benefits both our patients and the company," added Escue.
About the Force.com Platform and AppExchange
Force.com is the only proven enterprise platform for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 110,000 custom applications used by salesforce.com's 59,300 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.
Force.com is the fastest platform for building and deploying complex business applications. Unlike a stack of disparate client/server hardware and software products, Force.com unifies the development and deployment model from the database to the device, allowing developers to easily assemble applications with clicks, components and code, and then instantly deploy them on salesforce.com's trusted global infrastructure. Customers and partners are using Force.com to build all kinds of business applications from supply chain management to compliance tracking, brand management, accounts receivable, claims processing applications and much more.
Applications built on the Force.com platform can be easily distributed to the entire cloud computing community through the Force.com AppExchange marketplace at http://www.salesforce.com/appexchange/.
Established in 1982, RehabCare is a leading provider of rehabilitation program management services in partnership with over 1,200 hospitals and skilled nursing facilities in 43 states. RehabCare also owns and operates freestanding rehabilitation and long-term acute care hospitals across the country.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
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