Salesforce.com Honored in eWEEK's Third Annual Excellence Award Program

Leading enterprise newsweekly names salesforce.com Enterprise Edition one of the best enterprise IT products of the year

SAN FRANCISCO, Calif. - March 20, 2003 - Salesforce.com®, the market leader in online customer relationship management (CRM), announced today that eWEEK, a Ziff Davis Media publication, and one of the IT industry's leading newsweeklies, has named salesforce.com Enterprise Edition a finalist in its Third Annual Excellence Awards program. The awards program honors the best, most innovative enterprise products and services announced in 2002 and released by the end of the first quarter of 2003. The two other finalists in the customer and supplier management category include software from Epicor Software Corp. (NASDAQ: EPIC) and SAP AG (NYSE: SAP).

"Companies rely on eWEEK to evaluate technologies and applications to drive their business strategy," said Eric Lundquist, editor-in-chief of eWEEK. All of the finalists represent some of the very best enterprise technologies available today."

As the essential technology information source for builders of enterprise infrastructure, eWEEK enables readers to successfully evaluate, deploy and leverage new technology solutions for competitive advantage. The Excellence Awards program provides enterprise professionals with a benchmark for assessing a wide range of technology products and services. Evaluating the entries is a panel of experts including eWEEK Labs analysts and Corporate Partners, providing a unique mix of technical and real-world rigors.

"Salesforce.com delivers success, not software, to over 6,000 customers worldwide," said Marc Benioff, chairman and CEO of salesforce.com. "Our path to profitability is grounded in providing the best application utility on the market, and we are pleased to be honored for our efforts and the significant product achievement that is Enterprise Edition."

A recent survey found that 42 percent of all enterprise CRM software licenses purchased are never deployed (Gartner Group, March 2003). In contrast, salesforce.com's utility model delivers robust CRM technology on a pay-as-you-go basis for immediate success. Salesforce.com currently has over 6,000 customers and 80,000 users in 107 countries, making it the world's most successful application utility.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .