Salesforce.com Named to San Francisco Business Times Corporate Philanthropy Top 50 for Third Year Running

Salesforce.com joins Bank of America, Hewlett-Packard and Levi Strauss in annual ranking of Bay Area's top corporate giving programs

SAN FRANCISCO, Calif. — September 22, 2004 — Salesforce.com (NYSE: CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced that salesforce.com has been named to the San Francisco Business Times annual ranking of the corporate giving programs. Salesforce.com was recognized alongside much larger companies, including Applied Materials (NASDAQ: AMAT), Bank of America Corporation (NYSE: BAC), Chevron Texaco Corporation (NYSE: CVX), Hewlett-Packard Company (NYSE: HPQ), Intel Corporation (NASDAQ: INTC), Levi Strauss and Company, SBC Communications Inc. (NYSE: SBC), Target Corporation (NYSE: TGT) and Wells Fargo and Company (NYSE: WFC).

Rankings were based on total cash contributions paid to Bay Area-based charitable organizations in 2003, and included the charitable contributions of both a company's direct giving program and its foundation. In addition to the cash contribution acknowledged by San Francisco Business Times, salesforce.com and the salesforce.com/foundation further served the Bay Area through the donation of volunteer hours and the award-winning salesforce.com CRM service in a company-wide effort to fully integrate business and the community.

"Salesforce.com and the salesforce.com/foundation are 100 percent committed to success of every community in which we operate," said salesforce.com chairman and CEO Marc Benioff. "We take great pride in giving back in the Bay Area, as well as nationally and internationally, through a combination of volunteerism, grant programs and technology centers for youth. By harnessing the energy of the vibrant salesforce.com community, we leave a philanthropy footprint much bigger than our size would suggest. We challenge every company to do the same."

Founded in parallel with salesforce.com, the salesforce.com/foundation is chartered with a goal of donating 1 percent of profits to the community annually, 1 percent of salesforce.com equity to its programs and 1 percent of employee working hours to community service. To this end, the foundation has teamed with salesforce.com to provide salesforce.com's award-winning CRM service to teamed with salesforce.com to provide salesforce.com's award-winning CRM service, as well as training, administration and support services, at no cost to 250 nonprofit and nongovernmental organizations in the Bay Area and worldwide. The program, which has saved nonprofit organizations millions in product and services since its 1999 launch, enables these organizations to streamline business processes in order to focus efforts on community service success.

The salesforce.com/foundation is particularly focused on making a positive difference in people's lives through service and technology-related projects for youth. The foundation provides technology resources, programs, and mentoring to underserved youth through more than 60 technology centers in 12 countries, and supports a wide variety of global initiatives designed to empower youth to express their unique voice on current affairs and issues of relevance to their immediate community. The foundation also manages outlets for employee volunteerism and leadership. To date, salesforce.com employees have donated nearly 10,000 hours to the community and were recently recognized for excellence in volunteerism by the San Francisco School Volunteers Allies for Education Award.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .