Data-Driven Companies Perform Better by Almost Every Metric — Here’s How To Become One of Them
It's time to give everyone in your organisation the know-how to use data to make better decisions. Your business depends on it.
Selling Smarter, Not Harder: How QIC Is Speeding up the Sales Cycle Using Automation
Eighteen months ago, Queensland Investment Corporation’s (QIC) real estate team set a 5% sales target goal. Partnering with Salesforce, the company has achieved six times that, realising 30% growth — without increasing headcount. It’s all about speeding up the sales cycle by removing roadblocks, says Rebecca Aichholzer, QIC’s Head of Business Systems Success.
How NAB Embraced Digital Transformation so It Could Lower Costs and Ramp up Internal Efficiencies
NAB’s new business banking platform is delivering greater value for bankers and customers through a use-case approach to digital transformation.
5 Ways to Boost Employee Engagement and Productivity on a Budget
To attract and retain talent and drive your business's success, leaders must invest in the employee experience. Here are five simple ways to boost employee engagement that won’t break the bank.
World Tour Sydney 2023: A Celebration of Customer Companies
The Australian leg of World Tour was held at Sydney’s Darling Harbour on 1 March, 2023. Weren’t able to join? Not to worry — you can relive the day with this rundown of the event’s highlights.
Anne Fitisemanu: How TupuToa is Creating Leadership Pathways for Māori and Pacific Islander Students
We spoke with Anne Fitisemanu, Chief Executive of not-for-profit TupuToa and this year’s Golden Hoodie recipient. Here, Anne shares her experience of World Tour Sydney and expands on the important work TupuToa is doing to develop and empower Māori and Pacific leaders.
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Automation
When you put tedious, repetitive tasks on cruise control, employees are freed up for ideas and problem solving.
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How FinServs Can Cut Costs and Boost Efficiency With Out-of-the-Box Solutions
Investing in an out-of-the-box technology solution and harnessing automation will cut costs and boost efficiencies. Here’s how.
Spending Smartly on Tech Is Key in a Downturn – Here’s How You Can Do It
Our COO explains how your business can get the most value from technology while moving fast and minimising risk.
Featured Voices
The Ultimate Small Business Marketing Toolkit
The Small Business Marketing Toolkit offers small businesses a powerful roadmap to deliver an efficient, customer-centric marketing plan to grow their business.
Consumer Goods Data Will Help You Build Relationships Directly With Your Customers
Companies that have a direct relationship with consumers understand what shoppers want. This data can influence everything from product decisions to retailer relationships.
The Surprising Thing Your Customers Want — And They Might Not Even Realise It
Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time.
Generative AI Regulations – What They Could Mean For Your Business
Get the latest news around generative artificial intelligence regulations and insights from our director of global public policy on how it can affect your business.
Putting Brand Purpose Into Practice: A Handy Guide for Retailers
The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Jo Gaines, AVP, Salesforce Digital360 and Executive Sponsor, Salesforce Women's Network ANZ, discusses why customer experiences have changed and how retailers can show they’re walking the talk.
These 4 Marketing Trends Are Reshaping How We Connect With Customers
We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.
