Salesforce

Longtime counsellor and career development coach Dr Timothy Hsi shares his tips for future-proofing ourselves and our wellbeing during the Fourth Industrial Revolution.

Cloud computing is the new normal, and every small business should be embracing it. Here’s five ways it will solve many of your challenges.

A solid field service strategy should aim for great customer experiences, regardless of customer needs. So what does that mean for customers with disability?

“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.

Salesforce Live: Australia and New Zealand is good at taking us by surprise and this session’s game show format certainly did that. No matter who you were cheering for — Trailblazing customer or home team — everyone came out grinning. Marketing strategies have never been more fun – or more sparkly.

Objection is part of being in sales. Here are some of the top tactics for handling customer objections so you can close that all important deal. 

In an age of tech-savvy customers and digital disruption, it’s important that financial services companies keep their finger on the pulse of what people want and need. During the recent Salesforce Live: A&NZ Financial Services Episode, three finserv leaders shared their advice for how to translate these insights into products people love. 

There’s no magic formula for the sales process, but there are some things sales teams can focus on to increase their chances of success. Sales heavyweights Tony Hughes and Cian McLoughlin are back for another friendly debate about what sales teams should focus on to stand out from the crowd. 

The traditional sales pitch has changed. Here are 7 tips to improve your presentation skills and turn your sales pitch into the conversation your customers want to have.