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The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

Salesforce's latest articles

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Customer Service Essentials In Retail This Holiday Season

With holiday season approaching, we are bringing retailers 12 ways to offer excellent customer experience in your retail business — online or in person.

Salesforce

Blog

Nib on Increasing Value for Members With Personalisation and Real-Time Engagement

With visions and aspirations far beyond health insurance, nib is bringing a data-first approach to its marketing, sales and service teams that is revolutionising customer experience.

Salesforce

Blog

How Businesses Can Enact Meaningful Change for Transgender Employees

For Transgender Awareness Week we’ve launched our Gender Inclusive Benefits. Discover how your business can take real-world action in the name of equality.

Equality

Salesforce

Blog

Meet Southasiaforce: Salesforce ANZ’s Newest Equality Group

From normalising taboo topics in a safe space, to driving cultural awareness and a sense of community, Southasiaforce has an inspiring and an action-oriented vision.

Salesforce

Blog

CRM 101: A Guide for Sales Managers

If you're a sales manager or sales director this is the CRM 101 guide for you. Find out how to use a CRM to improve your sales performance.

Salesforce