Salesforce, Author - Salesforce

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The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

Salesforce's latest articles

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How We Need to Put Patients First When It Comes to Healthcare

Forrester research finds healthcare providers need to focus on patients to improve outcomes. But 61% have ineffective systems to manage the patient lifecycle.

Salesforce

Blog

State Of Service: 2019’s Changing Customer Service Trends

Customer service hasn’t just changed — it has undergone a dramatic transformation. New research into the latest trends identify exactly what organisations need to know about what that transformation looks like and how to be ready for it.

Salesforce

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Trends, Priorities And Challenges In APAC Marketing

For the fifth annual State of Marketing report, Salesforce Research surveyed more than 4100 marketing leaders worldwide.

Salesforce

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How Executives Can Deliver Scalable Success With AI and Emerging Tech

The Fourth Industrial Revolution is seeing artificial intelligence (AI) and other emerging technologies fueling innovation, digital transformation, and disruption across every single industry.

Salesforce

Blog

The New Breed Of Sales Professionals: Part 3

In this three-part series, we cover three tactics essential to the modern salesperson: disrupting buyer inertia, harnessing the conversion power of advocacy, and leveraging the psychology of purchase decisions.

Salesforce