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4 lessons to improve your customer service strategy
A woman calls into a car company for help with the car she just purchased because the seats aren’t adjusting properly when installing her childrens’ car seats.
Salesforce's latest articles
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How Top Marketers Are Managing Data With a DMP
siness environment where marketers must provide greater value to the organisation, while avoiding drowning under a data deluge, it makes sense that more marketers are unlocking the power of data management platforms (DMPs).
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Earth Month Shows the Power of Sustainability
We’ve just wrapped up Salesforce’s Earth Month activities that raised awareness and provided practical advice to help our Ohana work and live more sustainably.
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3 lessons from Trailblazers on avoiding a tech trainwreck
When delivering a technology platform implementation, there have to be some pitfalls.
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Here’s What a Customer Data Platform Can Do for Marketers
In terms of what marketers want right now, we’ve heard several themes emerge over and over again in the past year, and they’re all related to customer data management.
