The fifth annual State of Marketing report provides insights from 4100 leading global marketers on strategic priorities, challenges, trends and technologies. Here are the highlights. In the five years since we released the…
AI isn’t the latest ‘quick fix’ for sales. It’s the future of a productive team.
We’re officially in a trust crisis – with trust falling globally across media, business, government and NGOs.
Providing excellent customer experience (CX) is no longer an easy feat. Customers’ expectations have altered, with many seeking differentiated experiences based on trust and understanding. They are more informed and, to win hearts,…
