I'm not concerned about AI superintelligence ‘going rogue’ and challenging the survival of the human race – that science fiction is unsupported by any scientific research today. But I do believe we have to think about any unintended consequences of using this technology.
Future of Work: In 2020 automation software will continue to shape customer and employee experiences, starting with service delivery.
What happens after a successful release into production? We identify responsibilities for rolling out your digital transformation.
Over four incredible days San Francisco was transformed into a Salesforce playground, from the Customer 360 expo below ground level, to the Dreamforest in San Fran’s converted streets. From the APAC on Tour…
Here are eight of the most compelling reasons for companies to take action on digital transformation with fresh momentum.
Customer engagement drives the new transformation and businesses must embrace the next wave of emerging technologies. Vala Afshar, Chief Digital Evangelist at Salesforce, shares his insights.
Fintech banks understand digitalisation and operate in a microservices structure.
siness environment where marketers must provide greater value to the organisation, while avoiding drowning under a data deluge, it makes sense that more marketers are unlocking the power of data management platforms (DMPs).
The Fourth Industrial Revolution is seeing artificial intelligence (AI) and other emerging technologies fueling innovation, digital transformation, and disruption across every single industry.
The digital age has brought about an accelerated pace of change, and it’s no secret many organisations are struggling to keep up. Technology is changing fast, market turbulence is the norm, and customer’s…
