Financial Services Have Slipped for A/NZ Customers — What Needs to Change?
The latest Future of Financial Services Report — a window into global consumer preferences and behaviour — hones in on what Australians and New Zealanders want from today’s financial service providers.
The Case for Connected Compliance in Financial Services: How Fragmented Approaches Slow Down Providers
Financial services providers will always have new regulations to consider. But what’s the true cost of managing these regulations as separate requirements, or as obligations rather than opportunities? Jason Hanna, Lead Solution Engineer at Salesforce, explains what’s at stake and why providers should be thinking of compliance from a singular, end-to-end vantage point.
Relive The Highlights From 3 Salesforce Live: A&NZ Episodes
Salesforce Live: A&NZ is well underway, and we’ve had a blast hearing from top Trailblazers, industry experts and innovative companies about what success looks like now and into the future. Let’s take a look back at just a few of the insights you’ll find in the financial services, retail and consumer goods, and sales episodes.
How Data and Personalisation Helped Athena Build Its Brand and Reputation
The financial services industry has traditionally been dominated by big players with long legacies and established reputations. So when mortgage lending startup Athena wanted to make a name for itself, the business used data to take a wrecking ball to the way things have always been done.
Financial Services Basecamp highlights: Open banking, trust, compliance and the future of banks
How do finservs win back trust? By doing what they’re asked? That’s always been table stakes. Now they need to go above and beyond customers’ expectations – and those are higher than ever.