How to Map Your Business’s Path to the Next Normal
Peter Schwartz, Salesforce Chief Futurist, has been speaking with ANZ business leaders about what we can all expect as we move through and beyond this pandemic, and how they can make the best decisions at each stage. Here, Peter shares with us his three-stage map to ‘the next normal’.
New Research: 5 Things Australians Working From Home Need From Managers and Companies Now
Every fortnight, Salesforce Research surveys the general population to discover how we’re navigating the COVID-19 pandemic – both as consumers and as workers.
Why Companies Should Consider A Chief Health Officer
Dr David Agus is Professor of Medicine and Biomedical Engineering; Director, Lawrence J Ellison Institute for Transformative Medicine of USC; and Director, USC Centre for Applied Molecular Medicine at University of Southern California. Here, he discusses why he thinks the new role of Chief Health Officer will be critical for companies and what that role will entail.
In Crisis, These CIOs Are Keeping Teams and Customers Connected
As office workers switch to remote work en masse, CIOs are doing the heavy lifting to improve employee and customer experience. Di Terry, VP Australia Solution Engineering at Salesforce, shares what we can learn from the CIOs who are proving very good at it.
Especially in crisis, empathy reigns
Do companies that do good also do well, even in a pandemic? Just Capital, a nonprofit that assesses and ranks US employers for their business practices, found companies driving positive change on the issues the American public cares about most have continued to outperform the market through the COVID-19 crisis.
Twitter Shares 5 Best Practices For Social Media In A Crisis
On social media, anyone can see what's happening in the world, anytime, and join global conversations on any topic. And in times of crisis, people feel the need to connect more than ever.
Leading Through Crisis: How to ‘Show up’ Virtually
In leadership, how you ‘show up’ is just about the greatest determiner of success – your attitude, words and body language are a large part of how you create value for your team. We spoke with Salesforce New Zealand Managing Director Craig Skinner about what ‘showing up’ looks like when we’re dialling in.
Infographic: 8 tips from SMB leaders who understand change
Running a small or medium business is the dream of many Australians and New Zealanders.
Billie Jean King: “We Are in This Together”
“I find myself returning to qualities I developed as a young athlete – resilience, adaptability, courage. They are not always easy to maintain but I’m not out on the court all on my own. We are in this together.” Billie Jean King on leadership in business and community.
5 ways tech teams can improve customer experience now
It’s critical to focus on helping customers extract value from your products and services now.