How to Secure Your Remote Working Environment
Nine important steps to keep work-from-home environments secure – protect yourself, your data and your work.
Government Agency Helps the Vulnerable to Stay Connected Digitally
Evlynn Hayes, Manager, Seniors Card & Business Services at the Office for Ageing Well, shares how the Seniors Card team were able to respond quickly and be there for their members when it counts.
A Team Tuition Share Their Business Strategy For Leading Through Change
Hayden McEvoy, CEO and Founder of A Team Tuition, shares the story behind his business and how he quickly prepared it to support 220 tutors and more than 10,000 students online when he saw the seriousness of COVID-19.
Infographic: 7 working from home tips from Australia’s #1 workplace
Salesforce has more than 50,000 employees working remotely during the COVID-19 pandemic. Here are our top tips to help you be productive and be well.
Four ways retailers can support shoppers’ needs
A massive spike in demand for groceries and other household essentials sits alongside concerns about safety from both retail customers and employees.
3 ways middle managers can shine in crisis
Soledad O’Brien, the award-winning journalist and producer, recently told Salesforce CMO Stephanie Buscemi that in times of crisis, opportunities emerge in every organisation for true leaders to rise to the occasion.
3 challenges of building a virtual service centre and how we overcame them
In 20+ years of working in customer service, EVP Customer Support Jim Roth would have never guessed that we would move completely out of the contact centre in a matter of weeks –…
3 ways to build resilience amid crisis
When we look back on crises, a clear pattern emerges – we stay resilient during chaos by acting fast, being flexible and staying laser-focused on trust.
How Can an App Support Your Workforce and Business Continuity?
Over the past month, business practices have changed around the world. Routines are no longer the same, and we’re figuring out where to focus and how to pivot based on changing data and operational considerations.
Arianna Huffington: How to relieve stress and find grace
“We are living in a metaphorical hurricane,” says Thrive Global and Huffington Post Founder Arianna Huffington. “But even in the middle of the most ferocious hurricane, there is a place of calm.”