Sales reps today are under more pressure than ever to add value to customers and be trusted advisors. But it might surprise you that reps spend 66% of their time bogged down in administrative tasks. While we can’t do your expense reports for you, we can help reps be more productive. To tackle that, we took a close look at how information flows in and out of Salesforce to better understand how and where we can streamline processes. And help reps be more productive in the time they do have.
Today, we’re introducing our newest features built to simplify access to information and collaboration. We want sales reps to never be more than a couple clicks or taps away from inputting and consuming the information they need in Salesforce.
First, we improved how relevant information is served up to sales reps, directly in Salesforce and at the moment it’s needed:
We’ve also made it easier to share information and collaborate across teams:
“At MotionPoint, one of our sales strategies is to enable our sales representatives with the right information at the right time so they can be great business consultants to our customers,” said Erdem Tokmokoglu, go-to-market strategy manager at MotionPoint. “To achieve this, we centralized our marketing, sales, and customer success processes on Salesforce to ensure customer data and insights could be delivered to our reps where and when they need them. We trusted Salesforce to act as the backbone of our strategy, and the result has been exponential growth.”
With these new productivity features, we’re managing the flow of information so that what you need is surfaced when you need it, all within Sales Cloud. It’s about making every rep more efficient, guiding their focus to the most impactful accounts and tasks, and elevating and upskilling every individual’s performance. Check out how our solution to increase productivity for sales can help your team here .