Aleksandr Kalenchits is a Senior Product Manager at Salesforce, focused on field service robotics and autonomous systems. He works on integrating drones, ground robots, and IoT devices into unified field operations platforms — helping utilities and enterprises turn inspection data into action.
Building robots is hard. Maintaining them profitably is harder. Here's how leading manufacturers turned service operations into their highest-margin revenue stream.
Utilities are drowning in drone data — thousands of images from recurring inspections. Without a unified operations platform, none of it leads to action.