Alon Ouannou

Field Service AI Senior Technical Architect

My Background

For more than 13 years, Alon has dedicated his career to mastering the intricacies of field service scheduling. Today, as a Senior Technical Architect for the Salesforce ProServ FSAI team in Tel Aviv, he partners with global organizations to resolve their most stubborn operational optimization gaps. Alon possesses a comprehensive, cross-industry understanding of what it takes to manage mobile workforces effectively, ensuring companies worldwide achieve peak scheduling performance through cutting-edge AI architecture.

Ofer Kolka

Alon Ouannou

June 27, 2026

The Workforce Schedule Optimization Lifecycle: From Planning to Execution

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