Brendan Sheridan

Principal Solutions Engineer

My Background

Brendan is a creative Principal solutions engineer blending design thinking and technical expertise in the Media industry. With more than 15 years of solution engineering experience, he drives innovation by crafting impactful solutions to complex challenges.

A male customer service representative using headset helps callers.

3 authors

February 19, 2025

Exceptional customer service is crucial for media and entertainment companies to maintain an edge in an increasingly competitive market. Consumer choice is virtually endless, and jumping from provider to provider is easier than…

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