Senior Principal Customer Success Architect at Salesforce.org
My background
Chris Rolfe is a Senior Principal Customer Success Architect at Salesforce.org in EMEA. Working as part of the Advisory team he works to ensure our EMEA customers, both in Higher Education and Nonprofit are successful in their implementation of Salesforce technologies, enabling them to achieve their mission.
You may have heard of the Data, Information, Knowledge, Wisdom (DIKW) pyramid, but just imagine what kind of wisdom you would — or more likely wouldn’t — gain if the quality of the data…
In this era of “big data,” nonprofit and higher ed institutions are able to use technology to collect more and more data every day. Whether migrating from legacy on-premise systems with decades of…