You cannot proactively serve a customer you cannot fully see. It is that simple. Yet every day, your service teams are asked to do exactly that. Your customer service representatives log in, pick…
The lifestyle fashion brand used Agentforce Marketing to connect with customers in a deeper way
Our Relationships Are Everything: A Serviceblazer on Better Financial Coaching with AI
How Compass Working Capital uses Agentforce Service to empower coaches and those they serve.
Why poor service is driving your customers away...and how to fix It.
Join us in San Francisco September 15–17, or stream live on Salesforce+.
Here's what to look for in a healthcare CRM and which tools are worth your time.
How Canada Goose Used AI to Expand Capacity and Create a Revenue-Generating Experience Center
By augmenting its Style Experts with Agentforce, Canada Goose reduced peak-season wait times by 13.9% and improved customer satisfaction by 21.2%.
By deploying Agentforce across multiple use cases, Kogan.com automated more than half its customer interactions and grew resolution rate from 6% to 67%.
Rawlings Sporting Goods and Indiana Wesleyan University took different approaches to adoption. Here’s their stories and how they can help you.
