
author name
Daniel Soffner
author title Agentforce Success Engineer, Director
My Background
Daniel Soffner is an Agentforce Success Engineer Director in Salesforce's APAC team based in Melbourne, Australia. He supports High Touch customers in transforming their business operations with Salesforce's AI-powered Agentforce platform. With over 20 years of experience in Enterprise Integration, AI, and Cloud architectures, Daniel has worked for IBM, Red Hat, and Salesforce. He has a strong track record of delivering large-scale technology solutions and driving Customer Success across various industries. In his spare time, Daniel enjoys family time and produces ambient electronic music under the name ‘Mash Waves Music’.
