author name
Denise Horton
My Background
As a Senior Engagement Manager at NeuraFlash, Denise Horton is dedicated to delivering transformative technology implementations that drive measurable business outcomes. She partners with leaders across manufacturing, automotive, energy, and public sector organizations to navigate the complexities of contact center modernization and AI-driven digital transformation. Leveraging her expertise in Salesforce, AgentForce, and AWS, Denise bridges the gap between technical solutions and real-world business impact, ensuring every implementation translates into lasting value for the organizations she serves.