Derek Cordon is a Forward Deployed Engineer (FDE) at Salesforce, where he works hands-on with customers to architect and build solutions across the platform. With more than 10 Salesforce certifications to his name, he brings deep expertise spanning Agentforce, Sales Cloud, Service Cloud, and beyond. A Utah native who's called North Carolina home since 1999, Derek spends his time outside work watching BYU sports, listening to podcasts, and serving in his church.
The QR code on the box is the new instruction manual. Here's how SharkNinja built an Agentforce agent that walks customers through setup, step by step.
