Ella Marks
author title Director, Architect and Admin MarketingI lead Architect and Admin Marketing at Salesforce, where I help connect technical practitioners with the guidance, resources, and community they need to build with confidence in the Agentic AI era. My team helps admins and architects expand their skills, adopt new technologies, and bring the Agentic Enterprise to life. We partner with technical experts across Salesforce to translate deep technical expertise into content, programs, and experiences that help practitioners learn, solve real-world challenges, and succeed.
The Winter '25 sandbox preview window is coming up. Here are some tips to take full advantage of it, plus all the dates you need to know.
The Summer ’24 sandbox preview window is coming up. Here are some tips to take full advantage of it, plus all the dates you need to know.
Check out this Q&A with a Salesforce Customer Success Manager — they are trusted advisors with expert knowledge of the Customer 360 platform.
Success Cloud helps personalize customer relationships by putting the customer first, planning for the entire customer journey, and transforming ways to think and work.





