Ella Marks
Director, Architect and Admin Marketing
My background
I lead Architect and Admin Marketing at Salesforce, where I help connect technical practitioners with the guidance, resources, and community they need to build with confidence in the Agentic AI era.
My team helps admins and architects expand their skills, adopt new technologies, and bring the Agentic Enterprise to life. We partner with technical experts across Salesforce to translate deep technical expertise into content, programs, and experiences that help practitioners learn, solve real-world challenges, and succeed.
Ella's latest articles
Blog
The Salesforce Well-Architected Framework is evolving to give architects the principles and guidance to navigate new possibilities, balance architectural priorities, and design trusted solutions for the Agentic Enterprise.
Blog
Meet the 2026 Salesforce Architect Ambassador Pilot Cohort
Representing 19 countries across six continents, the 2026 Architect Ambassador cohort will help architects around the world learn, connect, and grow by bringing Salesforce architecture best practices into local and virtual communities.
Blog
Save These Dates: Winter ’25 Sandbox Preview
The Winter '25 sandbox preview window is coming up. Here are some tips to take full advantage of it, plus all the dates you need to know.
Blog
Save These Dates: Summer ’24 Sandbox Preview
The Summer ’24 sandbox preview window is coming up. Here are some tips to take full advantage of it, plus all the dates you need to know.
Blog
What Customer Success Means to a Salesforce CSM
Check out this Q&A with a Salesforce Customer Success Manager — they are trusted advisors with expert knowledge of the Customer 360 platform.


