![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/heather20conklin.jpg?w=225)
author name
Heather Conklin
author title Sr. VP and GM, Trailhead
My Background
Heather Conklin is the general manager of Trailhead and a senior vice president of Product Management. She also created and leads our Associate Product Manager program.
![](https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
If you’re not enjoying what you’re doing, it’s difficult to stay engaged. In fact, 83% of employees who undergo gamified training are more motivated at work.
Anyone can fast track the move to digital with the help of Customer 360 Guides, a set of blueprints, architectures, and best practices for a successful digital transformation.