
The Future of Travel Loyalty: How To Get Your Customer To Stick Around When Reward Point Balances Hit Zero
Travelers are acting on their pent-up wanderlust. But are points and miles enough to keep them loyal for the long-term?
With over 20 years of experience in hotel distribution technologies and strategy, Jacqueline Nunley is a recognized thought leader in the Travel and Hospitality space, focused on helping build more meaningful connections between brands and their customers. She has worked as a key advisor to executives and delivered many of the industry solutions used by the top global hospitality companies today.
Travelers are acting on their pent-up wanderlust. But are points and miles enough to keep them loyal for the long-term?
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