Jeff Moloughney

My Background

Jeff Moloughney leads product marketing for IT and HR service solutions at Salesforce. He's spent two decades in B2B software figuring out how to explain complicated things simply.

Jeff Moloughney

August 11, 2026

The question for IT leaders isn’t whether to adopt agentic AI across ITSM operations. It’s how. And getting that architectural decision wrong will cost you. Two failure modes are emerging. On one end:…

Jeff Moloughney

July 23, 2026

Your onboarding takes weeks. Your best people sit around waiting for their laptops, login instructions and access to apps. There's a better way.

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