Jeffrey Steen, Author

My background

As a business and marketing writer for 15 years, Jeffrey specializes in skill-up content at Salesforce. His work touches on everything from sales fundamentals to employee coaching, leadership best practices, and growth strategies.

Jeffrey's latest articles

A set of dice with arrows on them set in a circle on a blue background, showing customer feedback loops.

Blog

Customer Feedback Loops: Lasting Tips for SMBs

What are your customers saying about you and how can you use it to better your business?

Caylin White

Jeffrey Steen

Blog

6 Sales CRMs For Small Businesses: Low-Cost Tools for Big-Ticket Selling

Check out our picks for the best low-cost CRMs built for small business sales teams.

Caylin White

Jeffrey Steen

Illustration of a small team using customer feedback with icons, stars, and apps across a blue background and the font ‘feedback’.

Blog

The Art of Customer Feedback Analysis: Turn Insights into Action

Gather customer data into clear, actionable business strategies.

Caylin White

Jeffrey Steen

Excited call centre agents, fist bump and celebrating deal, promotion and sale from above in office.

Blog

Upsell Without Losing The Sale: A Quick Guide For Startups

Learn how startups are turning first-time buyers into long-term partners.

Caylin White

Jeffrey Steen

Blog

Make Your Sales Kickoff the Party of the Year

Learn tips and tricks for how to give your audience a captivating SKO they’ll never forget.

Jeffrey Steen

Jeffrey Steen

Editor, Salesblazer

My background

Jeffrey's latest articles

Customer Feedback Loops: Lasting Tips for SMBs

6 Sales CRMs For Small Businesses: Low-Cost Tools for Big-Ticket Selling

The Art of Customer Feedback Analysis: Turn Insights into Action

Upsell Without Losing The Sale: A Quick Guide For Startups

Make Your Sales Kickoff the Party of the Year

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