Kelsey Jones, Author

My background

Kelsey Jones is the managing editor of Search Engine Journal and also works as a marketing consultant and writer under MoxieDot, her marketing agency. She has been working in digital marketing since 2007 and journalism since 2004, gaining proficiency in social media, SEO, content marketing, PR, and web design. Kelsey has worked with and written for Yelp, Contour Living, Social Media Examiner, FitFluential, Bounty, Gazelle, and many more. Based in Kansas City, a fast-growing metro of the "Silicon Prairie," she enjoys writing and consuming all kinds of content, both in digital and tattered paperback form.

Kelsey Jones's latest articles

Drive Personalized Customer Engagement With Listening

Blog

Drive Personalized Customer Experience with Better Listening

Customers know that marketers have the potential to create great personalized content, so it’s our job, as marketers, to exceed those personalization expectations.

Kelsey Jones

Blog

4 Steps to Develop Engaging New Customer Experience Strategies

The experience a brand offers is now its key differentiator — and customers vote for great experiences with their wallets. Here are four steps to developing experiences customers want.

Kelsey Jones

Blog

How PageGroup Manages Customer Lifecycle Engagement

As a global recruitment specialist, PageGroup needs to ensure consistent, relevant communication with job candidates before and after placement. Find out how they manage customer lifecycle engagement.