Lisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.
Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?
Mentoring is the best tool we have for connecting a virtual workforce and helping underrepresented employees gain connection and community in the workplace.
Many leaders likely do not possess the mindset and skill set necessary to manage large scale flexible work. But they can skill up. Here’s what you need to know.
Data literacy is a key driver of employee happiness, productivity, and innovation, but most employees say they lack this key skill. Here's why it's become more important than ever to change that.
You need to consider what your company is passionate about, what's needed in the community and world, and what your company is uniquely positioned to deliver.
It's much harder to collect data on the inclusion aspect of DEI, but it's more important in a work-from-anywhere era. Follow these tips to measure just how inclusive your company is.
For many companies, trust is a subjective, elusive concept. It needs to become objective for the organization to really tackle it, and have a C-level exec dedicated to it.