
Lisa Lee
author title Contributing EditorLisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.

Being a business and operating with purpose are not mutually exclusive. Two ecopreneurs tell how it’s done.
Workers want empathy, autonomy, understanding, opportunity, and a bigger voice in decision-making. Companies want them back in the office, and can only offer so much while trying to grow in an uncertain time.
You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.
Learn what’s next for the future of work and the workplace after COVID-19 vaccines. Hint: Employees and employers differ on what the office is actually for.
Business, government and academic leaders continue to sound the alarm about responsible AI, but important progress is being made. Here’s the latest.
How do you wrap your arms around a problem as big, complex, and consequential to humanity as climate change? At the center of all the solutions is sustainable technology.
The slow vaccine administration rate is fixable with purpose-built technology. Here’s one example.
What can you say about a year in which “pandemic” was Merriam-Webster’s word of the year? It turns out, a lot that’s good.