Madhav Thattai, Author - Salesforce

My background

Madhav Thattai is the EVP and GM for Agentforce. He's responsible for driving the company's singular imperative across teams: to create and deliver AI Agents that revolutionize the CRM and software industry. Previously, he was COO of Customer Success at Salesforce, led Product Marketing and GTM Strategy for Google Maps (Enterprise), was COO for a Quantum Computing startup, and spent 8+ years at Dell in roles across manufacturing, customer service, and product. Madhav holds degrees from Stanford GSB, University of Michigan, and BITS (Pilani).

Madhav's latest articles

Newsroom

Agents Run the Loop. Only Your Business Knows the Score

Loop engineering is having its moment. But every loop needs something to aim at.

Newsroom

The Agentic Work Unit: Converting Raw Intelligence into Real Work

Moving beyond tokens and seats to quantify the real value created in the Agentic Enterprise

A digital landscape evokes Salesforce's long-trusted, deeply unified platform for the agentic enterprise.

Blog

Welcome to the Enterprise: It’s Time to Work

It’s a bold new world, where models play a critical role as one part of a trusted enterprise architecture.

Agentforce

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