Marco S. Casalaina is Senior Vice President of Products and General Manager of Salesforce Einstein. This is Marco’s second stint at Salesforce - during his first term at Salesforce, from 2005 to 2010, he was one of the original developers of the Service Cloud product and then its product manager. He holds a Bachelor’s Degree in Computer Science from Cornell University.
Demand for artificial intelligence, and talent with AI expertise, has surged in recent years. This comes along with industry growth — a reported 95% of enterprises consider AI technology to be important to…
AI is supporting businesses and driving growth in many ways. Creating intelligent experiences that empower both businesses and customers is critical during this time. Here are 6 ways AI can help your organization today.
Editor’s Note: This article originally appeared on CustomerThink. One of the best parts of my job is the exposure to diversity of businesses. In one recent week I spoke with the CIO of…
