author title
Director of Product Marketing, Public Sector Solutions
author bio
Michael is a Director of Product Marketing at Salesforce, specializing in Government Cloud. In his role, he builds awareness of Salesforce's leading solutions for government. With a passion for government technology, Michael is dedicated to driving innovation and efficiency in the public sector. Before joining Salesforce, he earned his MBA from the USC Marshall School of Business and worked as a consultant for government contractors.
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?
