Principal Data and AI Architect at Salesforce with over 20 years of experience delivering enterprise AI systems across Asia-Pacific. Previously the AI/ML Go-To-Market lead at AWS across the region, where I shipped production systems for banks, government agencies, and healthcare providers. I specialise in taking AI from prototype to production — agentic systems, RAG pipelines, MLOps platforms, and real-time data architectures. Based in Sydney.
My expertise
Applied AI and agentic systems, LLM deployment, multi-agent orchestration (Agentforce, Langchain, Amazon Bedrock), RAG architectures, MLOps, real-time data platforms, AI governance, and enterprise AI strategy. Deep sector experience across financial services, healthcare, and government. Advisor to CXOs on AI adoption and platform direction.
A Customer Asks One Simple Question Imagine an electricity distributor. A prolonged outage hits a neighbourhood, and under the rules a customer may be owed a Guaranteed Service Level (GSL) payment. The customer…
