Roshan Thomas

Principal Solutions Architect @ AWS

My Background

Roshan Thomas is a Principal Solutions Architect at AWS. Prior to joining AWS, Roshan worked with asset intensive customers to implement and improve their Asset Management systems.

My Expertise

He specializes in Enterprise Asset Management and Agentic AI and works with Energy and Utilities customers across Asia Pacific.

When I'm Not Writing ...

Roshan is passionate DIYer and engages in wood working projects

Mithil Shah

Roshan Thomas

July 6, 2026

A Customer Asks One Simple Question Imagine an electricity distributor. A prolonged outage hits a neighbourhood, and under the rules a customer may be owed a Guaranteed Service Level (GSL) payment. The customer…

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