SVP and General Manager for Field Service Management at Salesforce
My background
Paul Whitelam is SVP and General Manager for Field Service Management at Salesforce. He joined Salesforce in 2019 as part of the acquisition of ClickSoftware, where he led the global marketing team, working closely with field service management leaders across a variety of industries.
Even at the height of the pandemic when shelter in place was in effect and in-person interactions were at an absolute minimum, 70% of consumers preferred in-person appointments, and 80% of customer service…
