author name
Pei Thong
author title Product Marketing Director
My Background
Pei Thong is a Product Marketing Director at Agentforce Commerce, where she leads the strategy for Salesforce’s agentic shopping solutions. Focused on Agentforce Guided Shopping and strategic LLM partnerships, Pei bridges the gap between payments and commerce to help brands (and their agents) transact across the Salesforce platform and beyond.
We’ve all been there: A shopper types “comfortable everyday sneakers” into a search bar and gets a 404 error or a random collection of dress shoes and backpacks. Traditional search is brittle —…


