![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/01/RobertRichman1.jpg?w=418)
author name
Robert Richman
author title Culture Strategist
My Background
Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Connect with him on robertrichman.com.
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