My background
Shipra is Senior Director of Product Management in Salesforce AI Cloud. Over the last few years she has been conceptualizing and building products in Conversational AI space to help 21st-century enterprises with their digital transformation journey. Prior to Salesforce she spent time at SaaS bellwethers like ServiceNow and Adobe. She has an MBA from McCombs School of Business, UT Austin and she is extremely passionate about transforming business and human lives through technology.
Shipra's latest articles
Blog
Autonomous, proactive AI agents are at the heart of Agentforce. But how do they work? Let's look under the hood.
Blog
What Is a Reasoning Engine?
Go even deeper into the world of LLMs, so you can make the most of your conversational copilot.
