Shiva Raaj Kotin, Director of Product Management, Salesforce AI

Shiva Raaj Kotini

Director, Product Management

My Background

Shiva Raaj Kotini is a data and AI product leader who builds and scales large-scale cloud services. As a director of product management at Salesforce, he currently oversees foundation model serving, platform scaling, and the integration of generative AI features. His expertise spans AI product management, cloud computing, and go-to-market strategies. Outside of work, he enjoys spending time with his family in Washington state.

Gemini-generated image representing Agentforce's failover design, in which the fastest LLM wins the race to respond if there's an issue with the primary AI model provider.

Shiva Raaj Kotini

October 2, 2025

Failover design is hard to DIY, but is critical for reliable agents. You can trust Agentforce to take care of it for you.

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