Sriram Sethuraman is a Director in Salesforce Data Cloud product management. He has been building products for 10 years using big data technologies. In his current role at Salesforce, Sriram works with major public cloud providers, such as Google, AWS, and Azure, to build stronger data integration solutions.
For years, “Email-to-Case” has been the backbone of customer service. But as any developer who has managed a high-volume support org knows, raw inbound text is a double-edged sword. Without metadata, your support…
Overview In today’s data-driven economy, businesses generate and collect data at unprecedented rates. While structured data has long been the foundation of business intelligence, unstructured data — such as emails, social media, customer…
Overview As the data ecosystem continues to expand and diversify, organizations are challenged by the complexity of managing information dispersed across multiple data lakes and warehouses. While this data holds immense value, it…
In an era where every enterprise thrives on intelligent insights, the ability to unify, activate, and reason on your most critical business data is paramount. For years, Salesforce has empowered organizations with the…
