Paula Goldman is the first-ever Chief Ethical and Humane Use Officer at Salesforce. She previously worked at Omidyar Network, a philanthropic investment firm established by eBay founder Pierre Omidyar, where she served as Vice President Global Lead, Tech, and Society Solutions Lab. She has her Ph.D. from Harvard University.
Agentic AI is helping us do things we couldn’t do before. But could it also be weakening the skills we already have? To explore this tension, Salesforce researchers are studying how knowledge workers…
Today, Salesforce is expanding its AI model cards with standardized environmental impact metrics. This update helps customers better understand the energy consumption and carbon emissions associated with AI models across their lifecycle. Since…
Picture this scenario: A content marketing team is discussing the best way to improve performance. But instead of debating headline variations or engagement, they spend most of the meeting talking about how to…
Agentic AI is capturing headlines, but most are missing the key word – trust. It’s true that integrating the latest AI advancements is crucial for building a limitless digital workforce. In fact, over…
The era of agentic AI is officially here with the general availability of Agentforce. The rise of AI over the past few years has been extraordinary, and at this important inflection point, it…
