As orchestrators of AI behavior, we must move beyond static interfaces to build experiences where AI reliably understands user intent across every surface.
Shifts in data strategy, AI adoption and platform consolidation are reshaping how brands act on customer data in the moment. Here's what you can do about it.
At Salesforce, trust is our #1 value and has stayed at the forefront of our work from the predictive, generative to now agentic AI era. As enterprise AI shifts from assistants to autonomous…
As agentic AI becomes embedded in enterprise workflows, the question is no longer what agents can do — it's how we design systems people can trust. A practical framework for building responsible human-agent collaboration, from the ground up.