Samantha Philip is a certified Salesforce Developer and Admin with a passion for designing and implementing long-lasting solutions through declarative features and APEX code. She started at Sun Basket as a Customer Service agent in 2017 and used Trailhead to work her way up to Developer.Connect with her on LinkedIn.
May 28, 2020 By Samantha Philip
This article is contributed by meal delivery service Sun Basket, a San Francisco-based Salesforce customer using Service Cloud, Digital Engagement, and Einstein Bots. People are staying home and avoiding grocery stores. Frontline workers are taking on demanding schedules. As everyone does their... Read More