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Sophia Elson

Sophia Elson

Sophia is on the Salesforce Research team, which provides data-driven insights on the technology trends impacting businesses. Connect with her on LinkedIn.

Customer Relationship Management Trends to Watch for in 2020

Dec 29, 2019 By

Customer Relationship Management Trends to Watch for in 2020

Commerce, Customer Service, Customer Experience, Customer Journeys, Marketing, Research, Sales